*Please note that all fields followed by an asterisk must be filled in.
1. Enter your name, e-mail address, and model name.
Name (First/ Last)
E-mail Address *
Retype E-mail Address *
Please retype e-mail address for verification.
Model Name *
Ex: HL-3170CDW, MFC-J4710DW
2. Select the appropriate category.
Please enter the serial number of your product as this will assist us to answer your question more efficiently. If you are unable to enter your serial number please input country where the product was purchased.
Serial Number of your Brother product
Country of purchase
Computer Operating System
PC Model Name
3. Enter your questions and comments. *
4. Confirm that there is no mistake and click the "Submit" button.