Please fill out the form below.

The items with asterisks( * ) are required.

Location/shop information

Your country *

Your city *

Shop type *

Select Online store Physical store

Seller name *

Shop name *

URL/Marketplace name *

Shop address *

Suspected item information

Supply category *

Select Toner cartridge Drum unit Ink cartridge P-touch tape

Supply model number

Reason for reporting *

• Tampered packaging
• Missing, damaged or torn security label
• Fake security label
• Not authentic ID number
• Unusually low price
• Other

Photo upload (8MB max in total)
* Upload photos of suspicious points or evidence items.
* Cover or blackout your personal information if you upload invoice photo.
* Uploading may take some time depending on the data volume.

Clear Photos

Further comment

Contact information (Optional)

Enter your contact information if you accept our contact to you when we need further information about your report. Otherwise, leave this part blank.

Your name

Name is required when providing contact information.

Email address

Email is required when providing contact information. Enter a valid email address

Confirm email address

Email addresses must match.

Telephone (Optional)

For details on how we process your personal data, please visit our privacy policy.

For product and technical support inquiries, please send your message to your nearest Brother office (see Global site ) or visit Brother Solutions Center.

Please fill out the highlighted fields and re-submit the form.

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